Terms of Service tells the story of Kim, a meek and obedient twenty-something. She has a good job and a comfortable lifestyle — yet she is unhappy, living in a cage with invisible bars; she drinks too much and cries herself to sleep at night. And then, one day, a seemingly harmless lark sends her life spinning out of control, launching her on the adventure of a lifetime. She soars to unimagined heights, but beware: the abyss awaits.

Like us, Kim lives much of her life online, where everything she does and says is recorded and pondered over by the AIs. They decide who she can talk to. They decide where she lives. They even control what food she eats and who she is allowed to lie with in Matchmaker’s privacy booths. In this world of lies and illusions there is no longer any such thing as the truth.